Do your customers often pose identical questions about specific products, leaving you exhausted from repeating the same answers repeatedly? Worry no more! Our Product FAQ module enables you to effortlessly display frequently asked questions directly within your product description tab.
Key Benefits:
Harness the power of the integrated search feature, allowing your valued customers to easily access a repository of frequently asked questions before reaching out to your support team. Experience the benefits of a Product FAQ module.
<aside> <img src="/icons/report_red.svg" alt="/icons/report_red.svg" width="40px" /> Prerequisites You must have the necessary permissions to upload / install extensions.
For Paid extensions, do obtain your license key from **https://kopios.com/license**
</aside>
Setting | Usage |
---|---|
Status | Determines the status of the extension |
Show Category Sidebar | Enable/Disable displaying of categories for your Product FAQ |
Configure FAQs | Refer to Configure FAQs table |
Configure Categories | Refer to Configure Categories table |
Configure FAQs Table
Setting | Usage |
---|---|
Status | Determines the status of the Product FAQ |
Default | When enabled, this Product FAQ will be applied to all products. When creating a new product, that product will also be assigned this product FAQ |
Category | Determines the category that the Product FAQ belongs to |
Sort Order | Determines the order of the Product FAQ |
Name | The name given to the Product FAQ (For internal use only) |
Question | The question of your Product FAQ |
Answer | The answer of your Product FAQ |
Configure Categories Table
Setting | Usage |
---|---|
Status | Determines the status of the Product FAQ Category |
Sort Order | Determines the order of the Product FAQ Category |
Name | The name of the category |
When accessing the module, you will be presented with the following settings
Product FAQ home page
Table of Contents