1. Introduction

Tired of being inundated with a constant stream of customer inquiries that overwhelm your support team? Are you eager to elevate customer satisfaction by promptly and accurately addressing their most frequent queries? Look no further than our meticulously crafted FAQ section, meticulously designed to streamline your customer support process and elevate the overall customer experience.

Key Advantages:

1. Time Efficiency: Through the utilisation of our FAQ, you can furnish comprehensive answers to the questions commonly posed by customers, catering to the needs of a wide audience.
2. Seamless Integration: The incorporation of our FAQ section into your website is a straightforward process, even for individuals with limited technical proficiency. Our intuitively designed interface expertly guides you through each step of the implementation journey.

Harness the innate power of the integrated search feature, allowing your esteemed customers to effortlessly access a repository of frequently asked questions prior to initiating direct contact with your support team.

2. Installation

<aside> <img src="/icons/report_red.svg" alt="/icons/report_red.svg" width="40px" /> Prerequisites You must have the necessary permissions to upload / install extensions.

For Paid extensions, do obtain your license key from **https://kopios.com/license**

</aside>

OpenCart Cloud

OpenCart 2, 3 & 4

3. Configurations

Note that you will need to create the FAQ categories first | | FAQ Q&A | Manage your Q&As |

4. Usage

When accessing the module, you will be presented with the following settings

FAQ home page

4.1 Show Search box

4.2 Show Categories Sidebar

4.3 FAQ Category

4.4 FAQ Q&A

4.5 Assigning of module to layout

5. Change Log

Version 1.0.3 (25/08/2023)

Version 1.0.2 (20/08/2023)

Version 1.0.1 (15/08/2023)

Version 1.0.0 (26/07/2023)

Table of Contents